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- What is Astra Pro Add on?
- What Is a Child Theme and How To Install It for Astra?
- How to Activate Astra Pro Addon License?
- How to Get License Key of Astra Pro?
- How to Install Astra Pro Plugin?
- Getting Started with Astra Pro Addon Plugin
- Getting error – The package could not be installed. The theme is missing the style.css stylesheet?
- Do Not See License Activation Form for Astra Pro Addon Plugin?
- How to Install Astra Theme?
- Know More about Astra Beta Versions? How to Download and Use?
- Global Container – Astra Theme
- Boxed – Container Layout
- Content Boxed – Container Layout
- Full Width / Contained – Container Layout
- How to Set the Full-width/Stretched Container Layout in Astra?
- Global Colors – Astra Theme
- Global Typography – Astra Theme
- Typography Improvement for Astra
- Astra Global Color Palette
- Astra Typography Presets
- Blog Overview
- Blog / Archive
- Single Post
- How to Display “Last Updated” instead of “Published” Date
- Display Related Posts on Single Blog Post
- The Recommended Size for Featured Image Upload
- How to remove an Author’s name from a Single Blog Post?
- How to Remove Astra Post Excerpt from the Post Archive
- Add Last Updated or Published Date to Blog Posts
- Enhanced Blog Experience: Explore What’s New in Astra v4.6.0
- Astra – Customize the submenu
- The blank screen in the Customizer area
- How to use the color palette of the Astra theme
- How to Import / Export Astra Customizer Settings
- How to disable logo cropping
- How to Create a Sticky Sidebar for Your WooCommerce Shop Page
- How to use dynamic customizer from Astra 4.0.0
- How to Change the Typography of the Astra Menu
- How To Reset WordPress Installation?
- XMLReader Support Missing – Starter Templates
- cURL Support Missing – Starter Templates
- Required File Permissions Missing – Starter Templates
- Disable Debug Mode – Starter Templates
- Update Required Plugins – Starter Templates
- How to Import A Complete Site With Starter Templates?
- Starter Templates — Basics and FAQs
- How to Import Single Page With Starter Templates?
- Starter Templates with Other Themes
- How to Translate Astra Theme / Plugins in Your Own Language using GlotPress?
- How to Turn Astra Multilingual with WPML?
- How to Translate Custom Layouts with WPML?
- How to Translate Astra Strings with WPML?
- How Translations can be Manually Exported and Uploaded to the Site?
- How to Turn Astra Website Multilingual with Polylang?
- How to Translate Categories, Tags, and Astra Strings with Polylang
- How to Turn Astra Website Multilingual with TranslatePress?
- How to translate the WooCommerce string?
- Astra theme string translation for WooCommerce
- Footer Custom Text Helper Strings
- Does Astra support Beaver Themer Plugin?
- Increasing the PHP Memory Limit of Your Website
- How to Disable Header or Footer for a Landing Page or Post?
- Where Does Astra Primary Color Setting Take Effect?
- How to Adjust the Width of Your Sidebar?
- How to Update the Plugin Manually from WordPress Backend?
- Recommended Settings for Elementor and the Astra Theme
- Recommended Settings for Beaver Builder and the Astra Theme
- Astra Pro WP CLI Commands
- How to Change the Default Astra Strings
- Using Hooks in Astra
- How to Change the “Scroll To Top” Icon in Astra?
- Astra Pro WP CLI Commands
- How to Add Custom PHP Code?
- How to Disable the Loading of Astra’s Default Font File? (Astra.woff)
- Disable Featured Image on Posts, Pages, or Other Post Types
- Change Sidebar Widget Title Heading Tag
- Disable Astra’s Native AMP Functionality
- Disable All Meta Settings of Page/Post by Default
- How to Change Website Logo Destination URL
- Remove Primary Navigation Menu with Hook
- Change the Astra Header Breakpoint Width
- How to Disable Primary Header?
- Add Title attribute to Header Background Image as a Substitute for Alt Text
- How to Change HTML tag for Site Title and Tagline?
- How to Change the Heading Tag for the Page/Post Titles?
- Change the String “Search Results For”
- Change Placeholder for Search Box (Old Astra Header)
- How to Update Responsive Breakpoints for Tablet+Mobile in Astra?
- How to Display “Last Updated” instead of “Published” Date
- How to Change Previous and Next Link Text from a Single Blog Post?
- How to Remove Featured Image Link on Archive Page?
- Filter to Remove Link From Featured Images on Blog Page
- Blog Featured Image Size Not Working / Error in Image Processing Library
- How To Change Navigation Links Text for a Blog Archive?
- How to Display the Post Category as a Related Posts Title?
- Change “Leave A Comment” title tag
- Customizing Social Profile Links for Individual Authors in Single Posts
- Change Woocommerce Out of Stock Text
- How to Disable Product Quantity (Plus-Minus) Buttons?
- How to Modify/Change the Quick View text?
- Filter to Add Global Button Settings Support for WooCommerce Buttons
- Change the “Shopping Cart” Text for WooCommerce & EDD Mobile Header Cart
- Fix Woocommerce Cart Becoming Transparent With Header Builder
- Restrict Search Results to WooCommerce Products Only
- How To Hide Quantity Number When the Woocommerce Cart Is Empty?
- Remove Astra Customization for WooCommerce
- Remove Woocommerce Product Category Archive Title
- Fix Swap Sections Not Working on Mobile (Old Astra Header)
- How to Remove Google Fonts Suggestions in Astra Theme?
- Remove default stretched block layout spacing
- How to Change the Logo on Specific Pages?
- How to remove horizontal & vertical gallery layouts from a single product page?
- Introducing New Filter to Enable/Disable Rank-Math Theme Support
- How to Fix the Line Height Unit being converted to “EM”?
- How to Change WordPress Post labels to Projects
- Managing User Roles and Permissions for the Gutenberg Template Library
- Fix for – The PCLZIP_ERR_BAD_FORMAT (-10) Error
- Fix for – Parse error: syntax error, unexpected T_FUNCTION
- How to fix Fatal Error / White Screen of Death?
- Fix for- cURL error 51: SSL: no alternative certificate subject name matches target host name ‘websitedemos.net’
- Getting error – The package could not be installed. The theme is missing the style.css stylesheet?
- ‘The preview could not be loaded’ Pop Up with Astra and Elementor
- Troubleshooting Steps ( with Health Check & Troubleshooting plugin )
- How to Deal with Update Issues in Astra Theme and Astra Pro Addon?
- Blog Featured Image Size Not Working / Error in Image Processing Library
- How to Clear Astra’s Cache?
How do I check my Support Ticket History?
We have recently implemented a new ticketing system that allows you to check your Support Ticket history.
Step to Check the Support Ticket History —
If you have opened a ticket with us from our support forms, or emailed our support you can view the ticket history under the My Tickets page.
Here’s a screenshot of how the page would look like –
To track or view the tickets please confirm, if the ticket was opened after 1st August 2023.
Once a ticket is opened you will be able to track the status of the ticket and even respond to it from the same window itself.
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